Privacy Policy
We take your privacy seriously. Here's a clear breakdown of what data we collect, why we need it, and how we protect it.
Overview
1860 Travels prioritises safeguarding your personal data and adheres to applicable data protection laws. By using 1860travels.com or the 1860 Travels App ("the Platform") and its Services, you consent to the collection, processing, and disclosure of your information as outlined in this Privacy Policy.
We may collect personal information like your name, address, contact details, travel documents, and more that you provide voluntarily. Some Services may be unavailable if you choose not to provide certain details — for example, you cannot create an account without a name and email address.
Data We Collect
Account Creation
When you open or update your account, we collect your name, email address, username, password, and phone number.
Using the Platform
When you visit the platform, search for flights, or make bookings, we collect and process:
- A Correspondence between you and 1860 Travels or our partner operators
- B Details required for reservations — travel documents, passenger age, date of birth
- C Usage data including traffic patterns and general location data
- D Survey responses and newsletter preferences
- E Technical data: IP address, browser type, device identifiers, and session information
Mobile & Location
If you access the platform via a mobile device and grant location permissions, we may use your location to surface nearby services or personalise content. You can disable this at any time in your device's privacy settings.
Storage & Usage of Information
We store your data on our servers or those of trusted third-party providers. Information is retained for as long as necessary to fulfil the purposes described in this policy, or to meet legal, contractual, tax, or accounting obligations.
- We maintain physical, electronic, and organisational security measures to protect your data from unauthorised access, alteration, or destruction.
- All payment transactions are encrypted using industry-standard online encryption technology.
- You are responsible for keeping your password confidential and must not share it with others.
We use your information to:
- Create and manage your account
- Fulfil reservations, bookings, and payment processing
- Provide customer support and respond to enquiries
- Send service-related notifications and, where you've consented, promotional offers
- Improve platform performance and develop new features
You may opt out of promotional communications at any time via the unsubscribe link in any email or by contacting us directly.
Note on third-party terms: Goods and services purchased through partner operators are subject to their own terms and conditions. 1860 Travels accepts no liability for third-party transactions.
Disclosure of Information
We may share your personal information with third parties — including those outside your home country — only in the following circumstances:
- Service Fulfilment: To complete your bookings, we share relevant details with partner operators or third-party service providers.
- Service Providers: We engage trusted vendors (such as Google Analytics) for web hosting, data analysis, and marketing purposes.
- Legal Obligations: We may disclose information when required by law, court order, or government authority.
- Corporate Transactions: In the event of a sale, merger, or acquisition, your data may be transferred as part of that transaction.
- Protection of Rights: We may share information to protect the rights, property, or safety of 1860 Travels, our customers, or others.
- With Your Consent: We may share information with other parties where you have given explicit prior consent.
Where data is transferred outside your home country or the European Union, we use appropriate safeguards to ensure it remains protected.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update inaccurate or incomplete information via "My Account" or by contacting us.
- Deletion: Request deletion of your personal data, subject to legal retention obligations.
- Restriction: Ask us to restrict or object to the processing of your data where applicable.
- Portability: Request your data in a structured, machine-readable format.
If you have concerns about how we process your data, you have the right to lodge a complaint with the relevant data protection authority in your country.
General Data Protection Regulation (GDPR)
1860 Travels is committed to upholding the standards set by the GDPR in all aspects of data collection and processing. This applies both to EU residents and to the global standard of care we apply to all users' data.
For any enquiries about this Privacy Policy or our data practices, please contact us at:
Questions about your data?
Our team is here to help. Get in touch and we'll respond within 2 business days.