Ferry to Playa del Carmen by Xcaret Xailing
Description
Get to know the Riviera Maya with Xcaret Xailing! If you are looking to get to know this beautiful Caribbean island at your own pace, you can choose our catamaran tour with return on the federal route aboard our ferry. Additionally, if you purchase one of our tours or a ferry ticket to Playa del Carmen or Riviera Maya on a round trip with a tourist rate, you have access to the best view from the top of the Cancun Scenic Tower.
Xcaret Xailing is the best way to ferry from Cozumel to Playa del Carmenl. Board a modern boat where there are open areas and also an air-conditioned cabin to make the trip in total comfort.
Totally new boats with highly qualified personnel to provide you with security and attention during your journey, enjoy the comforts that our service offers you.
Location Map
Highlights
- Tickets
Exclusions
- No food and drinks
Terms & Conditions for This Tour
These are the key terms that apply to tour bookings. They form part of your contract with 1860 Travels — see the full Terms & Conditions for the complete text.
Pricing, Inclusions & Exclusions
- Prices are per person unless stated otherwise, and may change at any time until your booking confirmation is issued.
- The Inclusions and Exclusions listed on this page are specific to this tour — anything not listed under Inclusions is excluded from the price.
- Prices exclude local taxes, charges, gratuities, food and beverages, and transfers unless expressly stated otherwise. Gratuities are entirely at your discretion.
- Children under 16 must be accompanied by a responsible adult. Student and senior (60+) pricing requires valid ID at the time of booking and on the day of travel.
- Group tariffs may be available for parties of 10 or more — contact us for a quote.
Amendments & Cancellations
- Amendments to this booking can be made by contacting us at least 96 hours before the departure date.
- Cancellation notice must be received at least 1 week before departure, otherwise a 100% cancellation charge applies.
- Theatre tickets, dining products, and overnight tours cannot be amended or cancelled unless otherwise stated at the time of booking.
- For health or pandemic-related cancellations, options may include a travel credit voucher, rebooking on flexible dates, or a full refund, subject to the specific product's conditions.
- If you miss a coach tour through no fault of 1860 Travels, no refund will be issued; a discounted rebooking rate may be offered as a gesture of goodwill.
Refunds & Compensation
- If a venue cannot be visited during the tour due to unforeseen circumstances, a partial refund of the admission value may be issued at our discretion.
- No refund is given for non-operational air conditioning or washroom facilities on an assigned vehicle.
- Refund requests cannot be accepted more than 30 days after the tour's completion.
- Approved refunds are processed within 15–20 working days via the original payment method.
- Third-party tours where 1860 Travels acts as an agent are non-refundable and subject to the supplier's own terms.
Payment
- Full payment is required at the time of booking unless otherwise specified.
- We accept Visa and MasterCard and charge no service fee, though your card issuer may apply its own charges.
- Customer payments are held in a dedicated client money trust account until your booking is completed or cancelled.
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